Sometimes you may need to see our fabric colors physically to get better understanding which color suits your interior better, then this samples of fabric will help you.
Shipping from Türkiye
Processing time
1-3 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
KATSU keeps your payment information confidential. KATSU never transfers your credit card information to anyone.
Frequently Asked Questions
Custom and personalized orders
Of course. It's possible. If you want a custom order, just do it.
Sizing details
You can order products of any wool color. The maximum size of stones is 130cm.
Care instructions
On a unique felt KATSU almost no woolen items are formed. But, if, nevertheless, they were formed on your felt. To restore a pillow to its original state please use the clipper.
To remove dirt from an item you may wash it with warm water, soap and a sponge, wipe it off with a dry cloth, and allow to dry in a well-ventilated area.
Gift wrapping and packaging
You must specify this in the comments on the order.
Wholesale availability
Yes. It's possible. When you order above $ 2000